User Service Terms and Privacy Policies of ZLOONG
[Note] Welcome to apply for services of ZLOONG Platform. Before registering as a user of the ZLOONG Platform (www.Zloong.com) or receiving products and services of the ZLOONG Platform, please read all contents of the Service Terms (especially contents in bold and underlined) in detail, and minor users are suggested to read them with the guidance of parent or guardian. If any user does not agree about any content herein, please do not register or use services of the ZLOONG Platform.
The ZLOONG Platform is operated by Famous Heart Ltd., and affiliates thereof. The Service Terms are a legal agreement concluded by and between a user and Famous Heart Ltd., and affiliates thereof.
"Affiliate" refers to a company, which, together with Famous Heart Ltd., is or will be controlled by the one party, controls or will control the other party, jointly controls or will jointly control any other party or has or will have material influence on any other party, or is or will be under the control or common control of any other party, or is under or will be under material influence of any other party at present or in future (Famous Heart Ltd. and affiliates thereof are collective referred to as "ZLOONG" hereunder)..The term "Control" means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of any Person, or the right to appoint or remove a majority of the directors or executive officers of a Person, or of the power to veto policy decisions of any Person, whether through the ownership of voting securities, by contract, or otherwise.
"User" refers to an individual who is willing to receive or has actually received products and/or services of the ZLOONG Platform.
2. Confirmation and Acceptance of the Service Terms
The Service Terms are general terms applicable to a user receiving products and services of the ZLOONG Platform. The scope of validity of the Service Terms covers all products and services on the ZLOONG Platform. When a user enjoys any individual service of the ZLOONG Platform, the Service Terms shall be binding upon him. When a user uses any individual service of the ZLOONG Platform, the use of the said user will be deemed as his agreement about the Service Terms on the said individual service and all announcements made by ZLOONG on the said individual service.
Users know and agree: Only if a user clicks "Accept" or "Agree" or actually uses any service of the ZLOONG Platform, it will be indicated that the user has fully read, understood and agreed about the agreement concluded by and between him and ZLOONG, and he is willing to accept all contents hereof. In case of any dispute thereafter, the user shall not make a defense in any form by the excuse of not reading the Service Terms.
Users know and agree:all terms of the ZLOONG Platform website and FAQ Center to be followed include but not limited to recharging policies, game management rules, specifications on transactions of players, GM service policies, plug-in disposal processes, ID theft processes and other specifications. Such specifications are effective constituent parts of the Service Terms, and have the same legal force as the Service Terms.
3. Amendment to the Service Terms
Users know and agree:Along with any change in operations, ZLOONG shall have the right to modify the Service Terms and relevant service rules at any time. ZLOONG shall have the right to modify the Service Terms and relevant terms on all individual services in a reasonable way of making an announcement on the webpage, etc. when necessary, and have the right not to separately notify every user. When enjoying any individual service, a user shall promptly consult and learn about modify contents, and comply with the Service Terms and relevant terms on the said individual service. If a user disagrees about the Service Terms or relevant service rules or any modifications made by ZLOONG, the user may actively stop using products and services provided by ZLOONG. If a user continuously uses products and services provided by ZLOONG after ZLOONG modify any agreement or service rules, it will be indicated that the user agrees about all modifications made by ZLOONG to the Service Terms and relevant service rules. As for any losses incurred by a user not learning about provisions of an announcement on the modifications to the Service Terms, ZLOONG will not bear any liability.
4. Intellectual Property Rights and Ownership Statement
The copyright, patent right, trademark, business secretes, other intellectual property rights, ownership or other rights of all information, materials and technologies (including relevant software) related to the products and services provided by the ZLOONG Platform are owned by ZLOONG or relevant obligees. Save as legally authorized by ZLOONG or the obligee concerned in advance, a user shall not amend, copy, spread, transmit, present, implement, replicate, issue, authorize, produce any derivative works of, transfer or sell the said information, materials, software, products and services. If a user fails to comply with the aforesaid provisions of this clause, ZLOONG may immediately stop providing products and services for the said user on the premise of not damaging other rights. The said user shall destroy all of the aforesaid information, materials, software and products obtained. In the meanwhile, ZLOONG shall be entitled to claim compensations and other rights conferred by law against the said user.
Users agree not to use services of the ZLOONG Platform via any interface not provided by ZLOONG. Users agree and undertake that if they find anybody violates any term hereof or any service specifications, they will immediately inform the FAQ Center of ZLOONG.
ZLOONG shall have the ownership of any data (including but not limited to account data, game data and data derived from systems) generated when users are using the software of ZLOONG or receiving services of ZLOONG. Users are only entitled to use the aforesaid data and information in accordance with the Service Terms and relevant game rules.
Users know and agree:All data (including but not limited to virtual goods) on the servers provided by ZLOONG are owned by "ZLOONG". In the situation of not affecting users normally receiving services, ZLOONG shall have the right to decide whether to retain data on the servers in whole or in part.
Data of various virtual goods in products and services of ZLOONG, including but not limited to Ucoins, gold ingots, silver ingots, gold, silver, game currencies, props and equipment, are parts of services provided by ZLOONG and are owned by ZLOONG. Users can only use some virtual goods in compliance with laws and the Service Terms, and may be approved to use some through game behaviors, rewards, receipt of presentation, exchange and recharging. The "exchange/transfer of virtual goods" of users specified hereunder refers to the "exchange/transfer of right of use of virtual goods". Users shall have no right to exchange/transfer the ownership of virtual goods.
5. Introduction to Account Services of the ZLOONG Platform
The "account of the ZLOONG Platform" specified hereunder refers to the legal and valid account registered by a user. ZLOONG uses its own operation system to provide various services for users via the Internet. Users shall independently prepare the computer and network devices necessary for registration and use of the Internet, and undertake all fees necessary for surfing the Internet by themselves. After a user succeeds in application for registration, ZLOONG shall be entitled to allocate an account of the ZLOONG Platform to the user according to business operations of products of ZLOONG. In enjoying various services of ZLOONG, users agree to accept various information services provided by ZLOONG.
Users know and agree: Once an account is set, the account cannot be changed, while password may be changed by the users on the ZLOONG Platform .
Users know and agree: The registration of an account of the ZLOONG Platform is a behavior of conclusion of an independent service contract. However, ZLOONG shall be entitled to manage different accounts under the same user name separately or overall. Users undertake to register an account of the ZLOONG Platform by true identity, ensure that personal identity information provided is true, complete and valid, and assume corresponding legal responsibility for the information provided in accordance with laws and the User Agreement (hereinafter referred to as "the Agreement"). If the registration materials of a user be changed, the user may log on the account to update them immediately. However, for the change in some important information such as encryption and personal ID number, the user shall provide personal identity certification materials, and the change can be made after the said materials are passed to the review of ZLOONG. ZLOONG will provide this service promptly and effectively.
ZLOONG shall be entitled to check whether the identity information provided by a user for registration is true and valid. If any materials provided by the user for ZLOONG is inaccurate, untrue or invalid, ZLOONG may stop providing products and services for him. Users agree that true and accurate materials are provided for registration of an account of the ZLOONG Platform are unique evidences for affirming the relevance of users with accounts of the ZLOONG Platform and identity of users. When a user claims against ZLOONG that he has some account, if the identity information records of the said account at ZLOONG are inconsistent with the identity information of the user, ZLOONG will have the right not to affirm that the said account is owned by the user.
6. User Accounts, Passwords and Safety
Users shall be obliged to properly keep and use names and passwords of accounts of the ZLOONG Platform as well as other relevant identity information and certificates relating to the accounts of the ZLOONG Platform. Users shall have rights and undertake responsibilities for behaviors under accounts after login. The person using an account will be deemed as user himself, any behaviors conducted by him will be deemed as behaviors of the user, and the user shall be responsible for all behaviors conducted under the said account. Users know and agree that email is the unique approach for getting back the password of an account of ZLOONG. After the success of rapid registration of a user, ZLOONG will remind user to complete email identification as soon as possible on the ZLOONG Platform. For the purpose of account safety, a user shall complete email identification the soonest possible after registration. In the case of disclose of an account password or any other problem for a user is late in using "email identification" function, the user shall bear consequences by himself.
ZLOONG shall actively take reasonable technical and management measures and so on to guarantee the safety and effectiveness of accounts of users; users shall be obliged to properly keep their accounts and passwords, and use the accounts and passwords correctly and safely. If the failure of either party to fulfill the aforesaid obligation results in the loss of an account password, account theft, etc., therefore damaging civil rights of a user and any other person, the said party shall bear legal liability arising therefrom.
Users know and agree: ZLOONG shall have the right to formulate different safety level policies according to different importance of services, and require users to provide the identity authentication information and materials at the corresponding level, including but not limited to account number, password, phone number, date of birth, safety materials, super identity authentication code and the original and copy of identity certificate (e.g. identity card and passport). After an applicant of a service passes identity authentication in a way stipulated by ZLOONG, ZLOONG will deem him as the user of an account and provide services according to his application. The User of the said account shall bear all consequences arising therefrom.
With the view of protecting the safety of accounts of users, ZLOONG suggests users not to disclose accounts and passwords, or provide them to any other person or lend or transfer accounts to any other person. Users know and agree: If an account or password is disclosed due to the fault of a user or infection of virus or Trojan of computer of a user, the user shall bear any losses arising therefrom by himself. Employees of ZLOONG (including but not limited to administers and customer service staff of the website and forums of ZLOONG) will not inquire the password of the user in any way, so users shall not disclose passwords to any other person. For the purpose of avoiding theft of accounts, please take the following preventive measures:
(1)Avoid the setting of a simple account password easily to be guessed;
(2)avoid setting a password the same as account number;
(3)do not enjoy an account with others;
(4) do not install any illegal or unknown application;
(5) log off of the account when leaving seat at any public place such as Internet bar.
If the user loses his password, ZLOONG reserves the right to charge additional fees for services of solving such problem.
If a user finds that his account or password is used illegally by any other person or abnormally, he will immediately notify ZLOONG in the way announced by ZLOONG, and have the right to notify ZLOONG to suspend the logon and use of the account. However, the user will provide valid personal identity information consistent with the identity information for registration in making an application. If ZLOONG verifies that the valid personal identity information provided by the user is consistent with the identity information for registration, ZLOONG shall take measures to suspend the logon and use of the account in a timely manner. If ZLOONG fails to take measures to suspend the logon and use of the user account, in violation of the aforesaid agreement, incurring losses to the user, ZLOONG shall bear corresponding legal liability. If the user fails to provide his valid personal identity certificate information or the valid personal identity certificate information provided by the user is inconsistent with the identity information for registration, ZLOONG will have the right to refuse the aforesaid request of the user.
ZLOONG will provide users with some free or charged auxiliary tools to protect account passwords. However, users know and agree: These tools can only enhance the safety of accounts and passwords to a certain extent, and ZLOONG does not guarantee that account passwords are safe absolutely after users use such auxiliary tools.
Users know and agree: When data of a server are abnormal (due to application bug, for example), ZLOONG may restore the data of the server to those in any time, for which ZLOONG will not bear any liability.
7. Privacy Protection
Respecting the personal privacy of users is a basic policy of ZLOONG. Therefore, ZLOONG will not make public or disclose the registration materials of users or non-public contents saved in various services of ZLOONG, unless ZLOONG believes with integrity that it is necessary to disclose such information in any of the following circumstances:
(1) Follow relevant legal provisions, including providing the registration information of users, the information issued by users on the ZLOONG Platform and issue time, and IP addresses or domain names when relevant national authorities inquire.
(2) Maintain intellectual property rights and other important rights of ZLOONG.
(3) Endeavor to maintain the privacy security of users and the general public in urgent situations.
(4) Disclose such information according to relevant provisions of this clause or in any other situation that ZLOONG deems necessary.
ZLOONG may provide relevant services for users by cooperating with a third party. If the said third party (such as a telecom operator, payment channel supplier, dealer of virtual goods or media) is a company legally operated and provides the same privacy protection for users, ZLOONG will be entitled to provide the registration materials of users and so on for the said third party.
Please refer to the part of "Privacy Policies" of ZLOONG for more contents of privacy policies.
8. Charge Policies
In providing products and services, ZLOONG may charge some fees from users for some projects and services. In this situation, ZLOONG will provide definite prompts on relevant webpages. If a user refuses to pay such fees, he will be unable to use relevant projects and services.
Users may independently accept or refuse chargeable projects or services of ZLOONG, and shall ensure to pay fees according to relevant charge provisions of ZLOONG in using chargeable projects or services. If a user refuses to pay fees or is in arrears with fees, ZLOONG will have the right to stop relevant project or service, and recover losses and compensations according to law.
ZLOONG will have the right to determine and arbitrarily change charge standards and collection methods of projects and services provided (including change from no charge to collection of fees). ZLOONG may formulate different charge standards and collection methods for different projects and services or according to different stages of projects and services provided.
Additionally, ZLOONG may modify charge policies from time to time. ZLOONG will present the information on charge standards, collection methods and purchase methods or other relevant charge policies of relevant projects and services at a noticeable position of relevant webpages of such projects and services.
With the view of guaranteeing the legitimate rights and interests of users and their rights to completely use products and services of ZLOONG, it is suggested that users should purchase relevant products and services from distributors designated by ZLOONG.
9. Prohibition of Commercialization of Services
Users undertake that without the approval of ZLOONG, users cannot use any product or service of ZLOONG for sales or any other commercial purpose, or make profits in reality by virtue of products and services provided by ZLOONG.
10. User Management
In the situation of having an account of the ZLOONG Platform, users may upload the information necessary for the use of services on the servers of ZLOONG. Users hereby authorize ZLOONG to freely use any contents uploaded by users.
Users shall be independently responsible for contents issued by them. In using services, users shall comply with all local laws, state laws and international laws applicable to services. Users' undertakings:
(1) In issuing information on the ZLOONG Platform or using services of ZLOONG, users shall comply with provisions of laws of the People's Republic of China (without reference to conflict of Law rules). If any user uses the ZLOONG Platform in any areas other than the People's Republic of China (excluding Hong Kong, Macau and Taiwan), the user shall comply with local decrees and network conventions. When a user manufactures, copies, issues or spreads information on the ZLOONG Platform or in using products or services of ZLOONG, the information shall not include the following:
(a) contents infringing upon the intellectual property right, copyright or public/private right of any third party;
(b) contents breaching any law or good custom;
(c) contents containing any virus, Trojan horse program, time bomb, etc., which may damage or impact the stability of ZLOONG or the computer system of any person;
(d) contents on obscenity, eroticism, gamble, violence, terror or subornation;
(e) contents on threat, harassment, insult, slander, racial discrimination and infringement upon legitimate rights and interests of others
(f) other contents prohibited by laws and administrative regulations.
(2) Users shall use the notice boards, IM and other services of the ZLOONG Platform in accordance with laws and regulations. In issuing information on the ZLOONG Platform or using services of the ZLOONG Platform, users shall follow laws of other relevant countries and regions and relevant provisions of international laws.
(3) Users shall not conduct the following activities by virtue of services of ZLOONG:
(a) entering into computer information network or using resources of the computer information network without permission;
(b) deleting, amending or increasing functions of the computer information network without permission;
(c) deleting, amending or increasing the data stored, processed or transmitted and applications in the computer information network without permission;
(d) intentionally producing and spreading destructive procedures such as computer viruses;
(e) using service systems for any illegal purpose
(f) other behaviors damaging the security of the computer information network.
(4) Users shall not interfere with services of ZLOONG in any way, or conduct any of the following activities:
(a) amending, conducting reverse engineering, decompiling, disassembling, copying or distributing the website of ZLOONG or the software provided by ZLOONG and so on;
(b) committing any act of abnormal use probably impacting the network services of ZLOONG (including but not limited to damaging or attacking any server or incurring over load of any server);
(c) using any product of ZLOONG or receiving any service of ZLOONG via any third-party software or with the assistance of any third-party software; committing any act destroying game rules and breaching game fairness;
(d) using any intellectual property right of ZLOONG to create or provide the same or similar network services such as an emulation server and a private server, without the written approval of ZLOONG;
(e) committing any act via any product or network service system of ZLOONG, which may have a negative influence on the normal operation of the Internet or interfere with others in using any product and network service provided by ZLOONG in a normal way;
(f) transmitting any information on harassment, slander, abuse, threat, obscenity or fraud or any other illegal information by virtue of the network service system of ZLOONG;
(g) committing any act bad for ZLOONG by virtue of the service system of ZLOONG;
(h) using any material or information obtained not through a channel designated by ZLOONG;
(i) consulting about any service, product or business of ZLOONG or business partner thereof not through a customer service channel designated by ZLOONG or any other special communication channel, or conducting relevant negative publicity about ZLOONG and relevant services thereof in public
(j) obtaining virtual goods (including but not limited to virtual currencies, virtual props and equipment) in games in an abnormal way violating game use rules
(k) making profits in reality by virtual or any products and services provided by ZLOONG.
(5) Users shall not abuse services of ZLOONG, including but not limited to: sending any rubbish e-mail by virtue of on-site mail services provided by ZLOONG and committing any other act infringing upon any intellectual property right or legitimate rights and interests of others by virtue of services of ZLOONG.
(6) Users shall make every effort maintain the safety of their accounts and reasonably use their accounts.
(a) If an account is illegally used or security hole occurs to any account, the user concerned shall immediately notify ZLOONG;
(b) With the view of guaranteeing safety, ZLOONG does not suggest any user to exchange or transfer the right of use of virtual goods in games (including but not limited to virtual currencies, virtual props and equipment);
(c) When an account is suspected of any illegal or irregular behavior such as account theft or plug-in, the user concerned shall coordinate with the work of employees of ZLOONG, faithfully answer questions relating to the use of products of ZLOONG asked by game administrator so as to maintain the legitimate rights and interests in games of himself and other users;
(d) In issuing any information on the ZLOONG Platform, users shall carefully protect personal privacy, and shall not disclose personal privacy information such as identity information, or arbitrarily disclose the privacy information of others. ZLOONG does not bear any liability for the disclosure of the personal information of any user or third party for the reason of the user himself, and any losses, compensations and liabilities arising therefrom shall be borne by the user independently.
(7) Users shall comply with all other regulations and procedures of ZLOONG.
ZLOONG shall be entitled to take any actions according to the seriousness of uploaded contents, including but not limited to shielding or deleting the information uploaded by users according to the claim made by any third party. Users understand if ZLOONG finds that the information transmitted on its website obviously contains contents set out in Paragraph (1) above, ZLOONG will be obliged to stop transmission immediately, save relevant records, report to relevant organs, and delete the address and contents containing such contents or close relevant server according to law. Users shall bear legal liability for their behaviors in using services of ZLOONG. The forms of any user bearing legal liability include but not limited to: making compensations for any victim and making equivalent compensations for ZLOONG if ZLOONG bears administrative punishments or the liability for infringement damages due to any behavior of the user in advance.
When users use electronic announcement services of ZLOONG, including but not limited to electronic notice boards, electronic whiteboards, electronic forums, online chat rooms and message boards, to provide information issue conditions for web users, they shall also follow the provisions of this clause and electronic announcement rules specially issued by ZLOONG. Legal consequences and legal liability specified in the preceding paragraph also apply to users of electronic announcement services. If any user does not conform to the aforesaid service clauses, ZLOONG will make an independent judgment and have the right to immediately cancel the account of the user.
11. Period of Validity of Accounts of the ZLOONG Platform
Users clearly know the period of validity of accounts of the ZLOONG Platform, and agree to irregularly log on the accounts of the ZLOONG Platform so as to extend the period of validity thereof.
Users know and agree: Before recharging for an account of the ZLOONG Platform, the ZLOONG Platform provides free services for users. In view of cost restrictions of free services, ZLOONG shall have the right to terminate services for the accounts at any time according to operation demands.
(1) General conditions for termination of services:
Users know and agree: If an account of the ZLOONG is not logged on for 360 days consecutively (calculated from the maturity date of time package of a user of time package) for the use of products and services of ZLOONG, or a user has cancelled his account of the ZLOONG Platform by himself, the service system of ZLOONG may not retain the said account or relevant date thereof.
(2) Special circumstances of cancellation of accounts and suspension (i.e. cease for a certain period) and termination of services
If any user conducts any or some of the following acts, ZLOONG shall be entitled to cancel the account of the said user or terminate or suspend all or part of services provided for the user at any time (including but not limited to banning all or part of accounts in the name of the user and forbidding the logon of some roles), and cancel or get back any benefits obtained by the user through irregular act(s) in a game at any time:
(a) violating the Agreement;
(b) abusing any right enjoyed;
(c) providing false registration information (including but not limited to the identity information and contact information);
(d) breaching other service rules issued by ZLOONG or using services of ZLOONG by any improper means;
(e) damaging rights and interests of ZLOONG and any obligee, related enterprise or cooperative object thereof and the legitimate rights and interests of any other user (including but not limited to monopolizing game scenes, unreasonably preventing other users from normally obtaining benefits from games and other acts probably destroying game fairness or balance);
(f) violating prohibitive provisions in laws and regulations of Hong Kong (including but not limited to issuing any illegal information);
(g) breaching any social good custom or social morality;
(h) violating relevant regulations of ZLOONG
(i) in addition to the aforesaid circumstances, committing any other improper act in receiving services of ZLOONG. If one account or several accounts registered in the name of the same user is involved in any act in violation of the Agreement, ZLOONG shall be entitled to suspend or terminate services of some or all accounts in the name of the said user, or cancel some or all of such accounts, according to actual conditions.
When an account of the ZLOONG Platform is deleted, all materials of the said account and all service materials and data of the said account (including but not limited to the basic information of the account, virtual data and game account information) will be deleted at the same time and cannot be restored. The name of the said account may be registered by a new user.
12. Suspension of Network Services
In any of the following circumstances, even if not notified, ZLOONG will have the right to suspend the network services provided by it, with no need to bear any liability for relevant user:
(1) regularly conducting necessary maintenance and construction for relevant web servers or game servers and other network equipment or relevant official websites of products and network services provided; users may inquire downtime maintenance time every day on the official website of ZLOONG and in game announcements;
(2) according to judgments of ZLOONG, conducting necessary maintenance and constructions for relevant web servers or game servers and other network equipment or relevant official websites of products and network services provided;
(3) occurrence of any fault, failure to work or artificial negligence of ZLOONG, any partner of ZLOONG or any software or hardware equipment of telecom network system;
(4) others intruding into the network of ZLOONG to alter, delete, forge or draw up website data, or committing any act influencing the normal operation of the computer system of ZLOONG;
(5) force majeure;
(6) relevant authorities meeting requirements of laws or legal procedures
(7) conforming to other provisions of laws or national policies.
13. Change and Termination of Network Services
Users may stop using any network services provided by ZLOONG according to actual conditions.
ZLOONG reserves the right to change or suspend services at any time. Users agree that ZLOONG has the right to exercise the aforesaid rights, with no need to bear any liability for users or any third party.
14. Testing Server and Experience Server
Testing server (TS) refers to the server providing products and services for users in the testing (including but not limited to close testing, internal testing and public testing) period of games published by ZLOONG.
Experience server (ES) refers to the server launched by ZLOONG in some games to test the game systems and contents of the latest version. Users may experience the latest products and services in the experience server.
All materials in the TS and ES are not within the scope of services and custody. Once a user logs on the TS or ES and receives game services of the TS or ES, it will be indicated that the said user is willing to accept the following terms:
(1) Service contents provided by the TS or ES are informal, may be different from official service contents, and instability of procedures or loss of data may occur. ZLOONG will not bear any liability for all abnormalities arising from users playing games in the TS or ES.
(2) ZLOONG will irregularly maintain the TS or ES, and delete data of the TS or ES in whole or in part according to demands (including but not limited to roles, experience points, props and relevant records and information in accounts of users), or legally use such data.
(3) In view of instability of the TS and ES, ZLOONG shall have the right not to provide all customer services announced at the official websites of games for users logging on the TS and ES.
(4) ZLOONG shall not bear any liability for any person for any losses arising from log-on of the TS or ES, or receiving services provided by the TS or ES.
15. Interlinkages and Advertising Information
All interlinkages provided by ZLOONG on relevant webpages of the ZLOONG Platform may be connected to the websites of any other person, company or organization. Such websites are provided to facilitate users searching or obtaining information by themselves. ZLOONG does not guarantee the authenticity, completeness, timeliness or reliability of products, services or information provided by linked persons, companies or organizations; such person, companies or organizations do not have any employment, entrustment, agency, partnership or other similar relations with ZLOONG.
In the process of providing ZLOONG Platform and relevant network services, ZLOONG may publish business advertisement or other information on promotion activities at relevant positions. Such advertisement or information on promotion activities are provided by advertising agencies and suppliers of commodities or services, and bear corresponding liability. The ZLOONG Platform is the only media of issue of advertising information. The transaction behavior of a user purchasing any commodity or service through the ZLOONG Platform or a linked website only occurs between the said user and supplier of commodity or service, is irrelevant to ZLOONG, and ZLOONG shall not bear any legal liability for such transaction behavior between the user and the supplier of the commodity or service.
16. Liability for Breach of the Agreement
Users agree to guarantee and maintain interests of ZLOONG and other users. If any user incurs losses to ZLOONG or any other third party due to violation of any provision of relevant law, regulation or the Service Terms, the user shall agree to bear liability compensations for damages arising therefrom (including but not limited to litigation costs paid for legal actions, administrative procedures, etc., lawyer's fees and actual losses).
Users agree to compensate the parent company, any subsidiaries, related enterprises, employees and all related persons of ZLOONG for all damages and liabilities arising from their violation of relevant laws, regulations or the Service Terms.
17. Refusal of Provision of Guarantee and Disclaimer
Users know and agree providers of contents shall bear liability for any instant information uploaded, posted or sent via the ZLOONG Platform or any messages, materials, words, software, music, audios, photos, figures, videos, information, registration materials of users or other materials (hereinafter referred to as "contents") sent in any other way, whether in public or privately. ZLOONG cannot control contents transmitted via the ZLOONG Platform or implement comprehensive control over use behaviors of users, so ZLOONG does not guarantee the legality, accuracy, completeness, authenticity or quality of the contents. Users have foreseen that they may contact unpleasant, improper or disgusting contents in using services of ZLOONG, and agree to make judgments by themselves and bear all risks, and will not depend on ZLOONG.
Users definitely agree to bear risks of using services of ZLOONG. Permit accounts and services of ZLOONG are provided for users in the "current" status. Within the maximum scope allowed by laws, ZLOONG does not provide any guarantee for users, whether express or implied, including but not limited to any implied guarantee and responsibility for marketability, applicability, reliability, accuracy, completeness, no virus and no error. Within the maximum scope allowed by applicable laws, ZLOONG does not guarantee that products and services provided by ZLOONG will certainly satisfy requirements of users, or services provided will not be suspended, or guarantee the timeliness, security or occurrence of error of products and services, or accurate, timely and smooth transmission of information. ZLOONG refuses to provide any guarantee, including that for accurate, timely and smooth transmission of information. Users understand and accept that downloading or obtaining any information via products and services of ZLOONG depends on users themselves, and users bear liability for system damage, loss of materials and any other risks. ZLOONG does not guarantee any commodity purchase services and transaction processes obtained on service websites.
Within the maximum scope allowed by applicable laws, ZLOONG shall not bear any liability for unexpected, non-direct, special or indirect damages or requests arising from users using products and services of ZLOONG or relating to products and services of ZLOONG in any respect (including but not limited to damages incurred by any personal injury, privacy leak, failure to fulfill responsibilities including integrity or due care, negligence, monetary loss or any other loss).
ZLOONG explicitly indicates that no guarantee of any type, whether express or implied, will be provided. ZLOONG does not guarantee that services will surely satisfy requirements of users, or services will not be suspended, and does not guarantee the timeliness, security, authenticity and no error of services. Users will not receive any oral or written opinions or information from ZLOONG, and ZLOONG does not make any explicit guarantee.
ZLOONG shall not bear any liability for direct, indirect, accidental, special and inherited damages arising from improper use of products and series, purchase of commodities or similar services on the Internet, online transactions, illegal use of services or any change in the information transmitted by users. Such damages will damage the reputation of ZLOONG, so ZLOONG has indicated the probability of such damages.
ZLOONG shall not bear any liability for the interruption of services, loss of contents of short messages sent by users, messy codes, false receipt, failure to receive or late receipt incurred by any fault of mobile communication networks of domestic and overseas basic telecom operators involved in communication services, technical defects, restrictions to coverage, force majeure, computer viruses, hacker attack, user location, shutdown of computer of users or any other causes not within the scope of technical capacity of ZLOONG.
19. Statement of Rights
That ZLOONG does not exercise, or fails to exercise in time or in full the Service Terms or any right enjoyed according to legal provisions shall not be deemed that ZLOONG waives the said right, or affect the future exercise of the said right by ZLOONG.
20. Settlement of Disputes and Governance of Laws
The laws of the People's Republic of China (excluding the law on choice of law for foreign-related civil relationships or other similar regulations) shall apply to the interpretations and application of relevant regulations on products and services provided by ZLOONG as well as the relationship of rights and obligations between users and ZLOONG generated by the use of products and services of ZLOONG. All disputes relating to the Service Terms, including but not limited to disputes arising from the conclusion or performance of the Service Terms, disputes incurred in the process of performance of the Service Terms as well as disputes arising from products and services hereunder shall be referred to grassroots people's courts in Dongcheng District, Beijing, the People's Republic of China, which are exclusive governing courts.
If any content of the Service Terms conflicts with any law, the said law shall prevail. ZLOONG will interpret again or amend relevant term, and the legal force of other parts of the Service Terms shall be retained for users.
21. Information Storage and Relevant Intellectual Property Rights
ZLOONG will endeavor to maintain the security and convenience of all services in permits, but ZLOONG will not bear any liability for deletion or failure of storage of any information generated in services (including but not limited to the information issued by users).
Additionally, ZLOONG reserves the right to judge whether a behavior of any user meets requirements of the Service Terms. If any user breaches any provision of the Service Terms, ZLOONG will have the right to suspend or terminate services provided for his account of the ZLOONG Platform.
Regarding services in the account of the ZLOONG Platform, the uploading by a user of any works originally created by the user or reprinted by the user upon authorization of the copyright owner means that the user or the copyright owner acted on behalf by the user grants the free, irrevocable and permanent right of use and usufruct of the works uploaded to ZLOONG. However, the user or the original copyright owner still owns the copyright of the works uploaded.
22. Delivery and Notice
All notices under the Service Terms may be issued through an important webpage announcement, e-mail or regular letter, etc.; such notices shall be deemed as having been delivered to recipients on the date of issue.
23. Other Provisions
The contents, charge standards, collection methods, service fees and service terms of each service provided by ZLOONG for users shall be subject to the latest notice issued.
If any content of the Service Terms becomes invalid or unenforceable in whole or in part for any reason, other contents of the Service Terms shall be still valid and binding upon all parties to the Agreement.
Opinions and suggestions of users on any part of services or any part of the Service Terms may be sent to ZLOONG via customer service department, with the e-mail address for contact: firstname.lastname@example.org.
The Service Terms are executed in Chinese, and may be translated into other language. In the case of any discrepancy between Chinese version and any other version, the Chinese version shall prevail.
Privacy Policies of ZLOONG ("Privacy Policies") disclose how Famous Heart Ltd. and affiliates thereof (hereinafter collectively referred to as "ZLOONG") collect, store, use and process personal data of users (users registering accounts and using services of the ZLOONG Platform). Please carefully read the Privacy Policies and ensure that you have learnt about all contents of the Privacy Policies. When you register an account of the ZLOONG Platform or provide your personal data for ZLOONG, it will be deemed that you have read, understood and agreed to accept the Privacy Policies and the collection, use, obtaining, transfer, storage and processing of your personal data specified in the Privacy Policies.
1. Endeavor to guarantee your personal privacy
ZLOONG undertakes that ZLOONG endeavors to guarantee the security of your personal privacy and materials. With the view of ensuring that users can make a proper choice, and provides personal data on the website, mobile communication tools and other services of ZLOONG trustingly, ZLOONG hereby summarizes conventions of ZLOONG on materials collected and used by the ZLOONG Platform, and methods that uses may choose for collection and processing of personal data.
2. Who will collect your personal information
The ZLOONG Platform is operated by ZLOONG. Within the maximum scope allowed by applicable laws, save as otherwise stated, the information provided by users on the website of the ZLOONG Platform will be shared by ZLOONG and affiliates, brother companies, licensors and licensees thereof (including but not limited to Famous Heart Ltd., Beijing D-Times Communication Tech. Co., Ltd. as well as affiliates, licensors and licensees thereof) (such companies may not be located at the first information collection place).
The Privacy Policies shall apply to the website of the ZLOONG Platform, services and products collecting and indicating such provisions, but shall not apply to the websites, services and products not indicating or not linked with the Privacy Policies or with their own privacy policies.
3. What information of you will be collected by ZLOONG
Within special website scope and the special scope of relevant mobile services and other information transmission channels, ZLOONG will require you to provide data to identify the personal identity of users ("personal information"), including but not limited to the following:
(1) your personal data, such as your name, gender, date of birth, and passport number or the number of other certificate with user identity identifiable, as well as the data on you registering as a member of any associated company, subsidiary and/or other business partner of ZLOONG;
(2) your contact data, such as contact phone or mobile phone number, correspondence address, postcode, e-mail address and fax number;
(3) your office materials, such as company name, position and relevant contact information;
(4) your personal consumption data, such as records on recharge channels you use, recharge amount, recharge time as well as Ucoins you exchange
(5) materials provided by you for the Company or for any market survey and match organized by the Company.
Within the scope of special services, ZLOONG will require you to provide personal data (especially data on yourself and contact information). If you fail to provide designated personal data needed within the scope of individual services, ZLOONG may be unable to provide all services you need.
4. How will ZLOONG collect your personal information
The collection of information by ZLOONG is aimed to provide better services for all users. Such information includes some basic information (e.g. the language you use) and complicated information (e.g. your game-playing preferences).
ZLOONG will collect the information in the following two ways:
(1) The information is provided by users for ZLOONG. You need to register an account of the ZLOONG Platform before using services of the ZLOONG Platform. When you are registering an account of the ZLOONG Platform, ZLOONG will require you to provide personal information, e.g. your name, e-mail address, phone number or credit card number. If you want to make full use of all sharing functions provided by the ZLOONG Platform, you may need to create the personal information publicly presented on the ZLOONG Platform, including your name and photo.
(2) ZLOONG will obtain the information when you use services. ZLOONG will collect the information on services used by you and use methods, for example, when you visit and/or use our recharge webpage, or when you see our advertisement and contents and interact with them. Such information includes:
● Log information
When you are using our services or seeing contents provided by the ZLOONG Platform, we may automatically collect some information and store it into server log. Such information includes:
(1) IP address;
(2) cookie uniquely marking your browser or account of the ZLOONG Platform.
● Cookie and anonymous identifier
When you are using services of the ZLOONG Platform, we will use various technologies to collect and store information, and may send one or several cookie(s) or anonymous identifier(s) to your equipment. When you are interacting with services that we provide for any partner (such as advertising services or the ZLOONG Platform presented on any other website), we will use the cookie and anonymous identifier.
● The website of the ZLOONG Platform uses two types of cookies:
(1) Temporary cookie: is the cookie archive temporarily stored in your browser until you log off of the ZLOONG Platform
(2) Persistent cookie: is the cookie archive stored in your browser for a long time.
● Stop/Start cookies
Most browsers automatically accept cookies, but you may change browser options and intercept relevant cookies according to individual demands. You need to set a browser on each device you use to surf the Internet. If you use several browsers (e.g. Safari, Internet Explorer, Firefox and Google Chrome), you shall repeat the aforesaid operation one by one. Similarly, if you link to the website from several devices (e.g. work computer and home computer), you will need to set a browser on each device.
6. How to ensure the accuracy of personal information collected by ZLOONG.
ZLOONG will take all reasonable and feasible steps to ensure the accuracy of the personal data of users collected. For example, all accounts of the ZLOONG Platform support the function of "e-mail account identification", and will send a verification e-mail to the e-mail address provided by users. In consideration of your account security, ZLOONG strongly suggests users to use the said function to confirm that relevant address has been input correctly.
7. How will ZLOONG use your personal information
ZLOONG may use the personal data provided by you in any of the following circumstances:
(1) dealing with and managing services for your recharging, or purchasing or exchanging props and other articles via the ZLOONG Platform;
(2) completing online services provided by you via the ZLOONG Platform and/or platform customer services (including online customer self-service system, customer call services and customer service e-mail);
(3) ZLOONG providing actively or according to your demands the latest information on products and/or services of ZLOONG, including prompts of on-site e-mails and SMS;
(4) using the personal data for market promotion, publicity and customer management, for example, providing users with the information on the latest special offer and promotion activities of products and services of ZLOONG as well as making market researches;
(5) confirming and verifying your identity before providing any services and products for customers;
(6) replying to your inquiry;
(7) facilitating ZLOONG or subsidiaries, associated companies and/or other business partners thereof charging product and service fees, including verifying credit card data with a third-party institution and verifying the personal data provided by users with the fraud affair database of the Company or any third-party institution;
(8) meeting requirements of rules or laws to disclose materials to any third party;
(9) improving transaction security, including verifying the personal data provided by users with the fraud affair database of the Company or any third-party institution to prevent risks of credit card frauds;
(10) providing user data for associated companies, subsidiaries and or other business partners of ZLOONG so that relevant companies and institutions can deal with the aforesaid work or provide relevant services for you;
(11) using unidentifiable data of users from time to time to design a better website for you and/or improve products and services of ZLOONG. ZLOONG may also disclose such data, which are unable to identify any individual identity, to any third party.
Except the aforesaid purposes, without prior agreement of users, ZLOONG will not knowingly or intentionally use or share the personal data provided by you on the website for any purpose out of the scope of the aforesaid uses of disclosure.
Please further confirm that in any of aforesaid circumstances, data provided by you may be transferred to a place other than the Chinese Mainland. Without your prior agreement, ZLOONG will not disclose your personal data to any third party for the purpose of market promotion.
8. Information publicity and presentation
The ZLOONG Platform provides users with interaction setting options of issue of member data. You may independently make choices according to your demands on the webpage of option settings, and set whether to make public your name, e-mail address, gender, date of birth, correspondence address, work unit, graduate university and other data; when you finish the registration of an account of the ZLOONG Platform, your nickname, gender, location, situation of games played and personal signature will be pre-set as open, and other individual identification data will be set by you as open or not after you fill in them.
Owing to different service contents, your head portrait, nickname, location, the game played recently and other public information may be made public or presented at the home page, official game websites and social websites of the ZLOONG Platform.
9. How to obtain or change personal data
You may require obtaining and changing your personal data collected by ZLOONG. If you intend to obtain the copy of your personal data, or you believe that your personal data collected or managed by ZLOONG are inaccurate, or your personal data held by ZLOONG are used out of the scope of the aforesaid uses disclosed or are obtained in a fraudulent or illegal way or are provided for any third party without your prior agreement, please contact our customer service staff through e-mail: email@example.com.
ZLOONG may charge reasonable fees for data required to be disposed of.
10. Interlinkage to other websites
The website of the ZLOONG Platform contains the interlinkages to other websites operated by third parties, and each linked website has different privacy policies. When a user logs off of the website of ZLOONG and logs on any other website, the user shall keep alert continuously, and read the statement on privacy policies of the said website. ZLOONG will not monitor any personal data transmitted by any user to any third-party website or received from any third-party website.
Please note that ZLOONG cannot control behaviors of any third-party company sharing data of ZLOONG, and ZLOONG cannot ensure that such third-party company can adopt privacy protection and security policies the same as those of ZLOONG.
Please note that some advertising agencies or websites have or contain an interlinkage to the website, and may collect the private information of users. Please remember well that the Privacy Policies do not apply to or control behaviors of any third-party advertising agency or website.
11. Protection of privacy right of children
ZLOONG emphasizes very much the security and protection of collection and use of personal information of children. Once you state your child status, ZLOONG will not collect or save any of your identifiable information, such as your name, address or phone number. Meanwhile, ZLOONG will not share the personal data of children with any third party, or deliberately send any e-mail about direct business promotion for any user having stated child status.
ZLOONG suggests that a child should seek opinions of his parent or statutory guardian before taking part in any online activity or providing personal data.
12. Endeavor to keep personal data confidential
In order to ensure the personal data collected are accurate, prevent unauthorized gain of the personal data and ensure correct use of the personal data, ZLOONG has taken proper hardware, technical and administrative measures to protect the personal data collected by ZLOONG.
For example, ZLOONG has adopted industrial standard encrypted information channel – SSL on the Internet, in a bid to guarantee the security of the personal data collected in the process of transmission on the Internet. When you input any sensitive data, for example, credit card data, such data will be automatically converted into passwords before transmission to the Internet to prevent data loss. All electronic personal data saved by ZLOONG are safely stored and further protected by proper consultation and monitoring of ZLOONG. In disposing of the personal data, documents containing the personal data may be safely destroyed, and electronic archives containing the personal data will be deleted permanently.
Additionally, with the view of protecting some personal data better, you cannot enter into some scope of the ZLOONG platform or manual service channel, unless you provide confirmed and verified personal identity data, such as your account of the ZLOONG Platform and password, or log on the platform by your user account number and password.
As mentioned above, in some situations, ZLOONG may transfer your personal data to third-party service providers (including service suppliers out of the judicial jurisdiction you belong to) for custody, and stipulate that they shall keep the personal data confidential and can only use them for purposes designated by ZLOONG.
13. Disclosure and transfer of personal data
The group that ZLOONG belongs to is an international group, with operation institutions, offices, affiliates and business partners distributed nationwide. Therefore, as specified in the Privacy Policies, the personal data submitted by you to ZLOONG in a country may be transmitted, used, processed, stored and consulted in the whole country or several other countries.
ZLOONG may disclose and transfer the personal data of users to any associated companies, subsidiaries, business partners and service suppliers of ZLOONG as well as other persons ZLOONG deems appropriate as for services and products required by you or provided for you (no matter whether in or out of the judicial jurisdiction you belong to). ZLOONG may disclose such data or use them for purposes specified in Article 3 「Purposes of Collection and Use of Personal Data」 so as to effectively transmit the information on relevant services and products to users.
13.1 Institutions with which ZLOONG may enjoy your personal data include but not limited to:
(1) ZLOONG, the group which ZLOONG belongs to and affiliates of ZLOONG;
(2) any agents, contractors or third-party service suppliers which provide ZLOONG with administrative, promotion and research, distribution, data processing, phone promotion, telecommunications, computer, payment or other services for operations of business of ZLOONG;
(3) other business partners, for example, other companies participating in the provision of customer services or fulfilment of customer requirements;
(4) credit data service institutions;
(5) credit card, deduction card and/or rate card companies and/or banks
(6) governmental or non-governmental institutions, agency institutions and/or regulating institutions.
13.2 Within the scope permitted by applicable laws, ZLOONG may disclose the personal data of users to any third party in any of the following situations:
(1) required by laws or any court order or responding to any search warrant or any other legally valid inquiry;
(2) disclosing the personal data to any organ of survey;
(3) executing any agreement between ZLOONG and users;
(4) required by any judicial authority or administrative authority based on legal procedures;
(5) explicitly agreed by you
(6) ZLOONG believing that disclosure is stipulated by laws or it is necessary to disclose the personal data in any other respect in order to establish legal claim or plea, in order to obtain legal opinions, exercise and defend legal rights of ZLOONG, guarantee property rights or interests of ZLOONG or associated companies and subsidiary affiliates or guarantee the life, body or properties of some person. If ZLOONG believes on a reasonable ground that relevant personal data can confirm, contact or accuse any person damaging property rights and any other interests of the Company intentionally or in any other respect, or any person may suffer damages because of that, ZLOONG will disclose such personal data.
If ZLOONG decides to sell, license or outsource some product to any third party, ZLOONG will transfer the private information of users to the third party at the same time, so that users can continuously obtain services of and information on the said product, which may minimize the influence on users. In similar situations such as merger, acquisition, restructuring and bankruptcy of the Company, any data of relevant users held by ZLOONG will be transferred as assets to a successor of ZLOONG or a designated party.
Please note the personal data collected or obtained by ZLOONG may be transferred to the judicial jurisdiction with the guarantee for the personal data provided less than that of the judicial jurisdiction you belong to. Users' submission of the personal data for ZLOONG or use of any website of ZLOONG means that they understand and agree about the aforesaid transfer.
14. Revision of the Privacy Policies
ZLOONG will post any revision of the Privacy Policies together with effective data of revised policies on relevant webpages of the ZLOONG Platform, so that you can know at any time how ZLOONG collects and uses your personal data. If ZLOONG decides in any situation to use your personal data in a way greatly different from that stipulated in the Privacy Policies applicable when you submit your personal data according to prevailing policies, you will receive a notice and have an opportunity to select withdrawal or reject ZLOONG's use of relevant data through the website or an e-mail or in writing.
ZLOONG shall have the right to publish contents of the Privacy Policies slightly amended or altered on the ZLOONG Platform at any time. After ZLOONG publishes the aforesaid amendment or alteration on the ZLOONG Platform, such updated contents shall take effect immediately. You are suggested to note such amendment and alteration. If contents of the revised version have any substantial change, ZLOONG will issue update information on the ZLOONG Platform 30 days in advance. Upon expiry of the period of 30 days, the ZLOONG Platform will officially implement the Privacy Policies after update. If you continuously use products or services provided by the ZLOONG Platform, you will be deemed as you have read, learnt about and agreed about all amendments.
15. Your choice
At any time, you have the ultimate decision-making right and control right for the personal data stored by ZLOONG as well as the information obtained from ZLOONG. ZLOONG will occasionally send e-mails on the latest products and services of ZLOONG or other publicity or promotion e-mails, or notify you of the latest preferences for some online services ordered by you. When ZLOONG sends a publicity and promotion e-mail to you, ZLOONG will grant you an opportunity to choose whether to receive such e-mail in future.
If you decide not to receive the latest publicity or promotion e-mail sent by ZLOONG, you may change your requirements according to instructions on withdrawal choice in the e-mail or by contacting the customer service employee of ZLOONG.
16. Data controller
The personal data provided for or collected by ZLOONG are mainly monitored by ZLOONG.
17. Data retention
All personal data collected from you will be only stored in a limited period relating to processing purposes and stipulated by applicable laws.
ZLOONG does not bear any legal liability for any of the following matters:
(1) the leakage of any personal information caused by any user notifying his account of the ZLOONG Platform and password to others or enjoying his registered account with others, or the leakage of the personal information caused not for the reason of ZLOONG;
(2) any dispute between a user and a third party, who uses the personal information of the user in any circumstance set out in the Service Terms and Privacy Policies of ZLOONG;
(3) any consequence incurred by force majeure affecting normal browse of networks such as a computer system problem of a user, hacker attack, intrusion or breakout of a computer virus, and temporary website closure due to government regulation, including but not limited to the leakage, loss, theft or alteration of the personal information of the user;
(4) any consequence incurred by force majeure
(5) the leakage of user information in any circumstance set out in Paragraph 13.2 above.
The Privacy Policies are executed in Chinese, and may be translated into other language. In the case of any discrepancy between Chinese version and any other version, the Chinese version shall prevail.
In accordance with the Interim Administrative Measures for Internet Games (Order of the Ministry of Culture No. 49), the Ministry of Culture formulates the Essential Provisions of Formatted Agreement on Services of Internet Games (hereinafter referred to as "the Essential Provisions"). Party A is an operating enterprise of Internet games, and Party B is a user of Internet games.
I. Account Registration
1.1 Party B undertakes to register a user of Party A by true identity, ensure that personal identity information provided is true, complete and valid, and assume corresponding legal responsibility for the information provided in accordance with laws and the Essential Provisions.
1.2 If Party B needs to amend the personal identity information provided after he registers as a user of Party A by true identity, Party A shall provide the said service in time and effectively.
II. Use and Custody of Account of the User
2.1 According to the Essential Provisions, Party A shall be entitled to examine whether the identity information provided by Party B for registration is true and valid, and actively take reasonable technical and management measures to guarantee the security and effectiveness of the account of the user; Party B shall be obliged to properly keep his account and password, and correctly and safely use his account and password. If the failure of either party to fulfill the aforesaid obligation results in the loss of an account password, account theft, etc., therefore damaging civil rights of Party B and any other person, the said party shall bear legal liability arising therefrom.
2.2 Party B shall enjoy rights and undertake responsibilities for behaviors of his account after logon.
2.3 If Party B finds that his account or password is illegally used by others or is used abnormally, he shall notify Party A in a way of disposal published by Party A, and have the right to notify Party A to take measures to suspend the logon and use of the said account.
2.4 If Party A intends to take measures to suspend the logon and use of Party B's account according to the notice of Party B, Party A shall require Party B to provide the valid personal identity information consistent with his identity information for registration and verify such information.
2.4.1 If Party A verifies that the valid personal identity information provided by Party B is consistent with the identity information for registration, Party A shall take measures to suspend the logon and use of the account in a timely manner.
2.4.2 If Party A fails to take measures to suspend the logon and use of the account of Party B, in violation of Paragraph 2.4.1, incurring losses to Party B, Party A shall bear corresponding legal liability.
2.4.3 If Party B fails to provide his valid personal identity certificate information or the valid personal identity certificate information provided by Party B is inconsistent with the identity information for registration, Party A will have the right to refuse the aforesaid request of Party B.
2.5 When Party B provides Party A with valid personal identity information consistent with the identity information for registration to maintain his legitimate rights and interests, Party A shall provide Party B with necessary assistances and supports such as certification on account registrant and original registration information, and provide relevant evidence information for relevant administrative authorities and judicial authorities according to demands.
III. Suspension and Termination of Services
3.1 If Party B issues any illegal information, seriously breaches social morality and conducts any behavior in violation of prohibitive provisions of laws, Party A shall immediately stop providing services for Party B.
3.2 If Party B conducts any irregular behavior in receiving Party A's services, Party A will have the right to stop providing services for Party B. Concrete situations of such irregular behavior shall be clearly agreed in the Agreement, or the irregular behavior shall be a prohibitive behavior with services terminated as clearly forbidden by Party A in advance, otherwise Party A shall not stop providing services for Party B.
3.3 If Party B provides false identity information for registration, or conducts any behavior in violation of the Agreement, Party A will have the right to suspend all or part of services of Party B; if Party A intends to take suspension measures, it shall inform Party B of suspension period, which shall be reasonable. Upon expiry of the suspension period, Party A shall restore services for Party B in time.
3.4 If Party A suspends or terminates all or part of services provided for Party B according to this article, Party A shall bear the burden of proof.
IV. Protection of User's Information
4.1 When Party A requires Party B to provide any information related to his personal identity, it shall make public the protection policies of privacy right and personal information use policies to Party B in a clear and noticeable way, and take necessary measures to protect the security of Party B's personal information.
4.2 Without the permission of Party B, Party A shall not provide, make public or share the name, valid personal identity certificate number, contact information, home address and other personal identity information to or with Party B, except in the following circumstances:
4.2.1 Party B or Party B's guardian authorizes Party A to disclose;
4.2.2 Relevant laws require Party A to disclose
4.2.3 Any judicial authority or administrative authority requires Party A to provide the aforesaid information based on legal procedures.